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Frequently asked questions

Bezels

Which G-SHOCK models do your bezels fit?

We carry bezels for the G-SHOCK DW-6900, GA-2100 and DW-5600. Each bezel fits one case only, and the model it fits is named in the product title. Check the model number engraved on your watch's case back before ordering.

Are G-SHOCK bezels interchangeable?

No. A bezel fits the case shape it was made for and nothing else, so a DW-6900 bezel does not fit a GA-2100. Bezels made for the same model can be swapped with one another.

Is the watch included with the bezel?

No. Bezel listings are for the bezel only. The watch, band and installation are not included unless the product page says otherwise.

What are the bezels made of?

Our moissanite bezels have a brass base plated in the finish you choose and are set with VVS moissanite, a lab-created gemstone that passes thermal diamond testers. Our GA-2100 mod kits are stainless steel. The materials of each piece are listed on its product page.

How do I install a G-SHOCK bezel?

Remove the band, undo the four small bezel screws, lift the old bezel off, seat the new one and refit the screws and band. It takes about 15 minutes with a spring bar tool and a precision screwdriver, or a watch repair shop can fit it for you.

How much does a G-SHOCK bezel cost?

Our G-SHOCK bezels and kits currently cost from $59 to $299. By model: DW-6900 from $59 to $249; GA-2100 from $149 to $299; DW-5600 $200. The price depends on the design and the cut of the stones, and standard U.S. shipping is free.

Are these bezels made by Casio?

No. They are aftermarket accessories. GshockVendor is an independent store and is not affiliated with, endorsed by or sponsored by Casio.

Will a custom bezel affect water resistance?

Custom modifications can affect water resistance. Contact us to confirm the specific piece before swimming or submerging a modified watch.

Watches

Are GshockVendor watches made by Casio?

No. GshockVendor is an independent customizer and is not affiliated with Casio. Our watches are custom styles built on or inspired by G-SHOCK base models, and our bezels are aftermarket accessories. G-SHOCK is a trademark of Casio Computer Co., Ltd.

Can you help me choose a watch?

Yes. Send us the product name and your wrist measurement and we will help you choose. Fit and details vary by model; see our wrist size guide to measure in under a minute.

Shipping and orders

When will my order arrive?

Items on hand usually dispatch within a few business days. Standard restock items dispatch within 2–3 weeks of ordering unless the product page states otherwise. Blue Paint and Blue Animated are currently restocking, with an estimated dispatch of 4–5 weeks. After dispatch, allow 3–7 business days for delivery within the United States. Carrier delays can affect these estimates.

Is shipping free?

Yes: standard shipping within the United States is free with no minimum order.

Do you ship internationally?

Not at this time. We currently ship to U.S. addresses only.

How do I track my order?

To check your order's status any time, sign in to your account (the account icon at the top of gshockvendor.com) with the email you used at checkout. Once your order ships, we also email you the carrier and a tracking number; tracking updates can take up to 48 hours to appear.

How can I contact you?

Email info@gshockvendor.com or message us on Instagram at @gshockvendor (instagram.com/gshockvendor). Our mailing address is G-Shock Vendor, 113 Desert Lotus, Irvine, CA 92618, United States. To check on an order, sign in to your account (the account icon at the top of gshockvendor.com) with the email you used at checkout.

Returns

Can I return my order?

Return requests are accepted within 14 days of delivery for eligible, unworn items in their original packaging. Return shipping is paid by the buyer. Sale items and pieces made or personalized to your request can't be returned. If a piece arrives defective, damaged or isn't what you ordered, contact us right away and we'll make it right, return shipping included. Email us before sending anything back so we can confirm eligibility and share return instructions.